Systems Trainer

Department: Hospitality Services

Reports To: Director of Services Europe & Africa

Location: Reading, UK

Date: 2008/09/19

This is a fantastic opportunity for an experienced Systems trainer to join our hospitality services department based in our European headquarters in Reading. SoftBrands is a global leader in providing software solutions to the hospitality industry. More than 4000 customers in 100 countries across the globe now actively use SoftBrands’ hospitality products. SoftBrands delivers end-to-end enterprise solutions for independent & group hotels, management companies and diverse lodging operations.

Role:

• Managing onsite installation and customer training to a high standard
• Test and maintains training software
• Preparation of reports and training manuals to company standards
• Extensive Travel
  

Key skill / experience requirements:

• A good understanding of SoftBrands products would be an advantage, but full training will be provided
• You should be experienced in hotel operations, have a flair for training and enjoy working with people
• Proactive problem solver with a highly motivated and organised approach to work and the ability to demonstrate initiative and deal with situations as they arise
• Good levels of written and verbal communication
• Ability to interact well with customers
• Good PC skills
• Applicants must also hold a full driving licence